Effective Date: March 18, 2025

Welcome to Cozy Pocket (“we,” “our,” or “us”). By accessing or using our website, cozypocket.in (the “Website”), you agree to comply with and be bound by the following terms and conditions (the “Terms”). If you do not agree with these Terms, please refrain from using our Website.

1. Use of the Website

You must be at least 18 years old or have parental/guardian consent to use this Website.
You agree to use the Website only for lawful purposes and in accordance with these Terms.
Unauthorized use of the Website may result in legal action.

2. Intellectual Property

All content on this Website, including text, graphics, logos, images, and software, is the property of Cozy Pocket or its licensors and is protected by copyright, trademark, and other intellectual property laws.
You may not reproduce, distribute, modify, or use any content from this Website without prior written consent from Cozy Pocket.

3. Product Descriptions and Pricing

We strive to ensure that all product descriptions, images, and prices on the Website are accurate. However, errors may occur, and we reserve the right to correct them.
Prices are subject to change without notice.
In case of a pricing error, we may cancel your order and notify you of the issue.
We levy a delivery fees of ₹99 on small products, ₹149 on medium products, ₹199 on large products.

4. Orders and Payments

By placing an order, you agree to provide accurate and complete information.
All payments are processed securely through trusted payment gateways. We do not store your payment information.
We reserve the right to cancel or refuse any order for any reason, including suspected fraud or unauthorized activity.

5. Shipping and Delivery

Shipping times and costs are displayed at checkout. Delivery times are estimates and may vary due to external factors.
We are not responsible for delays caused by shipping carriers or customs clearance.
If an item is lost or damaged during shipping, please contact us at [email protected].

6. Limitation of Liability

Cozy Pocket is not liable for any direct, indirect, incidental, or consequential damages arising from your use of the Website or products purchased.
Our total liability for any claim is limited to the amount you paid for the product or service in question.

7. User Accounts

You are responsible for maintaining the confidentiality of your account credentials.
Notify us immediately of any unauthorized use of your account.
We reserve the right to terminate accounts at our discretion.

8. Privacy

Your use of the Website is also governed by our Privacy Policy. Please review it to understand how we collect, use, and protect your information.

9. Changes to These Terms

We may update these Terms from time to time. The updated Terms will be posted on this page with the revised effective date.
Continued use of the Website after changes indicates your acceptance of the updated Terms.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in New Delhi, India.

11. Contact Us

If you have any questions or concerns about these Terms, please contact us at:

Email: [email protected]